1992:
N.H.C. was founded and started as an I.P.A. (Independent Practice Association) by 22 Medical Professionals based in Johannesburg
Created by Medical Professionals for Medical Professionals, the main aim of N.H.C was to empower the professionals at a time when reimbursement and managed care were challenging the medical professionals sustainability in South Africa.
N.H.C.’s main aim is Professional Empowerment, in other words, NHC must endeavour to put the Professionals in a position where they can be more stable as a group of individuals and earn more money by harnessing the scale of economics through strategies such as grouping up.
This implies and requires a continual reassessment of the trading environment in order to optimise opertunities and create new services that may be required from time to time eg recruitment, group purchasing, electronic record storage etc
1993:
Strategic Investment in Olivedale Clinic
From a business perspective, the objective is to break even on N.H.C’s health care operations and to make a profit out of any other business that N.H.C may get involved in e g. properties, leisure, retail etc but not be allowed to make a profit out of its health care division.
Such profits would then be used to continue to expand the health care business and empower more professionals by building more N.H.C Health Centres.
N.H.C. is the administration company and an extension of the medical professionals practice whether they are located within N.H.C Health Centres or in their own independent practice in any area within South Africa.
N.H.C’s responsibility is the repositioning of the medical administration business and the elevation of the professionals in the consumer or patients mind through the NHC brand hence the various radio adverts covering issues effecting the community
1994:
Committee decides that there is a need for a full time business manager and agrees with members to explore all options
1994:
Northcliff Day Clinic strategic investment completed
1995:
First N.H.C advert printed advertising the 89 medical professionals names in the local newspaper who made up the NHC Medical Professional Network
1996:
N.H.C begins assisting its medical members identify areas in their practices where theft and ineffiencies can be found. As members of the N.H.C the members receive assistance in practice administration restructuring to optimise debt and cash flow.
1996:
Strategic investment in Wilgeheuwel Hospital with various specialists and Presmed Hospital Group
1997:
Southern Healthcare (JV between United Healthcare USA and Anglo American establishes itself in South Africa bringing American styled Managed Healthcare to our shores
1998:
Strategic investment in Flora Clinic as Afrox Healthcare aquired the hospital
1999:
Aquired land for the Panarama Drive office building JV with Ansel Property Holdings
2000:
Peer Review or Peer Support becomes a contracted process assisting both Medical Professionals and Medical Schemes in improving the quality care to our patients
N.H.C brand awareness is achieved through strategic marketing utilizing electronic media, radio, print and radio.
There are currently 4 N.H.C Health Centres totaling over 10 000 square metres up and running. These centres are all in prime locations e.g. cnr William Nicol and Bryanston drive, Bryanston, cnr Beyers Naude and Waugh Avenue, Northcliff, cnr Erasmus Avenue and Freight Street, Centurion and Cnr Christiaan de Wet Road and Dolfyn Street, Honeydew.
The objective now is to open more of these centres as the recipe has proven sustainable and successful since the opening of the first centre in October 2002
Where doctors approach N.H.C., N.H.C. is committed to opening new centres. Presently 3 more centres are in various stages of planning and should start opening late 2020 and 2023.
2001:
Aquistion of Land in Northcliff for Northcliff NHC Health Centre
The N.H.C. Health Centres are much larger formal group practice buildings, which typically comprise of General Practitioners, Dentists, Physiotherapists, Biokineticists, Optometrists, Ophthalmologist, Dieticians, Podiatrists, Psychologists, Psychiatrists, Audiologists, Speech Therapists, Dermatologists, Laboratorys, X-rays, Well Baby Services, Travel Clinics, Beauty Salons, Hair Salons and Coffee shops. These Health Centres are fully managed by N.H.C
2002:
October. The N.H.C. Health Centre in Northcliff opened.
N.H.C Health Care and N.H.C Health Centres are interlinked as NHC Health Centre Medical Professionals deliver Care through NHC Health Care developed managed care programmes. These programmes are developed in conjunction with medical aid schemes as well as with the department of health. These N.H.C Health Care managed care programmes are also known as NHC Health Pathways a term created in the last decade in the USA. The N.H.C Health Centres are also known as National Health Centres where the future of Health Care delivery in South Africa is moving. These N.H.C National Health Centres will be delivering National Health Care through the NHI National Health Insurance within the N.H.C Health Centres on different reimbursement models including capitation and managed fee for service models
2003:
Acquisition of Bryanston land for the NHC Health Centre Bryanston
2004:
May. The N.H.C. Health Centre in Bryanston opened.
2004:
Land aquired in Honeydew for the next NHC Health Centre
2005:
August. The N.H.C. Health Centre in Honeydew opened.
2006:
N.H.C becomes a founder member of ASAIPA Association of South African Independent Practice Associations amalgamating about 1000 General Practitioners after the untimely collapse of GPNet
2008:
NHC launches its Radio advertising campaigns on Radio 702 and Highveld 94.7 followed by numerous other stations advertising the NHC medical professional network and various aspects of the professionals offering
2008:
Acquisition of Shares in La Rocca office building,
2008:
First in South Africa N.H.C launches a real time on-line booking system in its 3 Health Centres. The system takes a fee for the booking in case the patient does not arrive due to possible fears of patients or hackers sabotaging doctors diaries
2009:
N.H.C becomes a founder member of IPAF The I.P.A Foundation of South Africa amalgamating the various different IPA groupings within South Africa creating a larger network of over 3000 General Practitioners Together all IPA’s together to engage with various stakeholders including Medical Aid Schemes and Government
2010:
Practice Cash Flow Solutions: Administrative Service was expanded to include medical professionals outside the NHC Health Centres. These include specialists eg Anesthetists, General Practitioners and Emergency Service and Ambulance Companies.
2011/2012:
Acquisition of land for the Centurion NHC Health Centre
2012:
Western Cape IPA affilates with 60 doctors bolstering the number of medical professionals within the NHC Medical Professional Network for patients traveling between the Cape and Gauteng.
2012:
Radio advertising expands to radio stations to cover the new Cape Town Medical Professionals
2012:
Tier 1 Consulting created and successfully launched in the recruitment field to test the markets appetite for a different approach to a changing economy.
2012:
Acquisition of Hurlingham Property for NHC office investment
2013:
Accelerata Human Capital and Recruitment launched to enhance service offering and invest in new markets.
2013:
Limpopo IPA affiliates with 110 doctors further expanding the NHC Medical Professional Network.
2014:
NHC Health Centre Honeydew gets a power boost as the Photo Voltaic system gets comissioned.
2014:
Construction starts on the NHC Health Centre in Centurion in February
2014:
NHC takes over La Rocca Investment Management and is mandated to expand its investment portfolio.
2014:
Le Rocca under NHC expands invesments by aquiring a tenanted building in Pine Slopes, Waterford Office Park increacing its equity value by just over 30%.
2014:
New Centurion NHC Health Centre opening December 2014 featuring a 120 child nursery school.
2015:
The NHC Medical Professional network achieves over 1000 General Practices under the NHC Brand.
2015:
Water Tower Pharmacy announces theoir name changes to Cornerstone Pharmacy and launches their new web interface on www.cornerstonepharmacy.co.za
2015:
Acknowledgement that the medical practitioners within NHC need to focus on the treatment of HIV/TB, Top 10 Chronic Disesases and Gender Base Violence as these are the main burdons facing the country both within the private and public health centre.
2015:
Electronic Scripting (Health-Soft owned by Bytes Technology Group) and Electronic Pen and Notes (NHC Innovative Services) achieve national traction as NHC is recognised for innovation in Health Care Administration.
2015:
NHC Head Office relocates to the new premises with training rooms, meeting rooms, canteen and huge open plan offices known as The Box due to its shape!
2015:
NHC Health Centre Bryanston follows Honeydew and gets its Photo Voltaic System from SolarEdge comissioned. Immediately the benefits are seen as the system goes live.
2016:
New software system rolled out to all NHC Health Centres allowing a family or individual one account number no matter which professional a patient goes to see anywhere in South Africa.
2016:
NHC Health Centre in Centurion annouces the addition of their 7th General Practitioner
2016:
Online Bookings reactivated using the new software platform.
2016:
Request a Script is Launched to service and address high volumes of script requests from Centre Patients
2016:
PCFS Practice Cash Flow Solutions changes its market approach spreading its administrative services beyond just the private ambulance industry and agressively into the GP market specifically focusing on the rural areas where both logistics and communications are a challenge. Due to the development of various technologies this is a logical step as these professionals can use the same platforms being used in the NHC Health Centres and tap into its hosted service offering.
2016:
Final Revamp of the Cornerstone Pharmacy Group starts at Northcliff. This means that all branches including Centurion, Honeydew and Bryanston are now completed.
2016:
NHC Health Centre in Northcliff gets comissioned and immediately the benefits are felt as the system produces more than originally calculated.
2016:
All NHC Health Centres are now equiped with Water Tanks and Pressure Pumps to ensure the professionals especially dentistry are able to continue to service their patients.
2016:
Online Telemedicine Consult Portal construction and testing begins
2017:
All N.H.C Health Centres switch over to Borehole Water to ensure continual supply as the resoure reaches critical supply levels.
2017:
All N.H.C Health Centres are linked to the same PV System generating power from the sun.
2017:
Acquisition of Property in Thohoyandou for the N.H.C Health Centre Thohoyandou
2018:
PCFS is sold and all staff involved are transferred to the new owners
2018:
Revamps for various different departments enter the planning phase.
2018:
N.H.C Health Centre Northcliff Ophthalmology Department gets expanded to accomadate the new equipment and gets completely upgraded.
2018:
N.H.C Health Centre Northcliff Dentistry Department gets revamped and expanded to 5 surgeries from the original 3 surgeries. A new laboratory is added to assist with same day dentistry equipment
2018:
N.H.C Health Centres win the Star Newspaper Readers Choice Best Medical Centres in Gauteng for 2018
2019:
N.H.C Health Centre Northcliff Physiotherapy Department gets completely redesigned and revamped.
2019:
N.H.C Health Centre Bryanston Ophthalmology Department gets a facelift
2019:
Construction of the N.H.C Health Centre starts in Thohoyandou. Professional Recruitment starts in earnest as the earthworks begins.
2019:
N.H.C Health Centres win the Star Newspaper Readers Choice Best Medical Centres in Gauteng for 2019
2020:
March Covid-19 stops Construction of Centre in Thohoyandou and everything is put on hold till the lockdown is lifted
2020:
June Construction commences again as building is once again permitted in Thohoyandou